Terms of Use
Simple rules for using this website and booking services.
This website is operated by Roberta Style Lee Ltd (“we”, “us”). By using robertastylelee.co.uk or booking our services, you agree to these Terms of Use.
Who We Are
Using the Website
- Access to the public website is free.
- You must not misuse the site (including hacking, introducing malware, scraping content at scale, or using it for unlawful purposes).
- Website content is for general information. It is not personal advice until we have agreed a paid service with you.
- We may change or update pages at any time.
Intellectual Property
Content on this site (text, images, branding, materials) belongs to Roberta Style Lee Ltd or our licensors. You may not copy, sell, or reuse it for commercial purposes without our written permission. You may share links to public pages.
Services
- Service descriptions on the site are a guide. Your exact scope is confirmed when you book or in your service agreement.
- Outcomes from styling work are not guaranteed. Results depend on participation and context.
- Online sessions may use third-party tools (for example video call platforms). We are not responsible for interruptions caused by those tools or your connection.
- You agree to provide information we need to deliver the work, in good time.
Prices and Payment
- Prices are shown in GBP and may change for future bookings.
- Payment terms for a booking are as stated at checkout or on your invoice.
- Refunds, cancellations, Private Styling Support, gift vouchers, and international payments are governed by our Refunds & Cancellations page.
Accounts
If you are given access to a private client area, keep login details confidential and tell us promptly via the Contact form if you think access has been misused.
Limitation of Liability
Nothing in these terms limits liability that cannot be limited by law (including for death or personal injury caused by negligence, or fraud).
Subject to that, we are not liable for indirect or consequential loss, or for loss arising from your reliance on general website content alone. For paid services, our liability is limited to the fees you paid for the specific service giving rise to the claim.
Privacy
How we handle personal data is set out in our Privacy Policy and Cookie Policy.
Governing Law
These terms are governed by the laws of England and Wales. Courts of England and Wales have exclusive jurisdiction, without limiting any mandatory consumer rights you may have in your country of residence.
Changes
We may update these terms by posting a new version on this page. The date below shows when they were last revised.
Contact
Use the Contact form.