Privacy Policy
How we collect, use, and look after your information.
This Privacy Policy explains how Roberta Style Lee Ltd (“we”, “us”) handles personal information when you use robertastylelee.co.uk, book services, join our email list, or otherwise work with us.
We process personal data in line with the UK GDPR and the Data Protection Act 2018.
Data controller: Roberta Style Lee Ltd · Company No. 15545839 · Registered office: 20-22 Wenlock Road, London, N1 7GU, United Kingdom.
What We Collect
Depending on how you contact or work with us, this may include:
- Name, email address, phone number, and postal address
- Booking details, questionnaire answers, and session notes needed to deliver styling work
- Payment and invoice records (processed via our payment providers)
- Technical data such as IP address and browser type when you use the website
- Email engagement data if you are on our mailing list
How We Use It
- To respond to enquiries and deliver services you have requested
- To manage bookings, client work, and accounts
- To send service messages (confirmations, reminders, invoices)
- To send marketing email only where you have opted in, with a clear unsubscribe option
- To operate and improve the website (including analytics)
- To meet legal and accounting obligations
Who We Share It With
We do not sell your personal information. We may share it with trusted providers who help us run the business (for example email/CRM, booking, payment, video call, or accounting tools), only as needed for those purposes. They must protect your information appropriately.
We may also disclose information if required by law.
How Long We Keep It
We keep personal information only as long as needed for the purpose it was collected, including legal and accounting retention where required, then delete or anonymise it.
Your Rights
Under UK data protection law you may have the right to access, correct, delete, or restrict use of your personal data, and to object to certain processing. You may also complain to the Information Commissioner’s Office (ICO).
To exercise your rights, use the Contact form.
Cookies
See our Cookie Policy.
Changes
We may update this policy from time to time. The date below shows when it was last revised.
Contact
Use the Contact form.